Small businesses have a smaller workforce, so each contributor has a bigger stake in the overall success of the company. This makes managing performance extremely impactful. A great performance management process will help your business:

• Increase employee retention up to 44%.
• Drive employee engagement.
• Create employee trust.
• Ensure individual and team achievements are recognized.
• Provide measurable data for both employee and manager development by identifying high performers.
• Reinforce organizational values and hold employees and managers accountable to them.
• Align teams on the right priorities and improve productivity.
• Improve morale, reduce stress and increase accountability.
• Support workforce planning efforts.

Unfortunately, poor performance management has the opposite effect and current surveys show that 66% of employees were strongly dissatisfied with their performance evaluations. If your formal performance management process is a once-a-year review, you likely have employees who are “strongly dissatisfied” with the process. In fact, it is not just your employees who are likely dissatisfied. Managers are likely unsatisfied as well. One study found that 95% of managers were unhappy with their company’s performance management process.

It is absolutely imperative to get this process right not only to reap the benefits, but also to avoid the pitfalls of not having performance management or worse, embracing a process that makes all stakeholders unhappy and sows discontent.

Performance
Feedback

Identify performance issues early. Real-time performance management and recognition.

Goal Setting

Setting goals that not only enhance performance but also encourage employee development. Bringing the employee into the discussion and goal setting.

Coaching & Corrective Action

Identify root causes of issues through discussion and implement strategies to avoid them in the future.

Performance Management Services

Our performance management services are designed to help your organization improve employee performance, productivity and overall organizational effectiveness. By creating a structured approach to managing and optimizing employee performance, your company will experience organizational success, employee engagement and employee retention.

• Performance Management System Design
  • Estuary will conduct needs assessments to understand your current performance management practices, challenges and organizational goals.
  • We help your organization develop a strategy to design or redesign your performance management systems and align them with your company’s business objectives, values and culture.
  • We help you to develop performance management policies, guidelines and processes, including setting performance goals, conducting performance reviews and providing feedback mechanisms.
• Performance Goal Setting & Alignment
  • We can help you organize your company’s goal setting by facilitating workshops to help your managers and employees set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals aligned with your organizational priorities.
  • We can assist with cascading your organizational goals into individual and team performance objectives to ensure alignment and clarity of your expectations.
• Performance Review & Feedback Processes
  • We offer training on conducting effective performance reviews, providing constructive feedback and coaching for performance improvement.
  • We design feedback mechanisms and tools (such as 360-degree feedback, peer reviews or self-assessment) to gather comprehensive insights into your employee performance and development needs.
• Performance Improvement Plans (PIPs)
  • We can create templates for PIPs and develop a plan for utilizing it at your organization.
  • We will assist your managers in developing and implementing Performance Improvement Plans (PIPs) for employees who are not meeting performance expectations.
• Competency & Skill Assessment
  • We can help you to design a competency framework to define core competencies and skills required for different roles within your organization.
  • We will consult with you on the variety of assessment tools available to evaluate employee competencies.
• Performance Recognition & Rewards
  • We advise on integrating performance recognition into broader employee recognition programs to link performance outcomes to rewards and incentives.
  • We can assist in designing performance-based incentive plans (such as bonuses, merit increases or profit-sharing) to motivate high performance and align with your company’s goals.
• Performance Analytics & Reporting
  • We can help your organization establish performance metrics and analytics to track key performance indicators (KPIs), such as employee productivity, goal achievement rates and performance ratings.